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Essential to the success of any M2M strategy is accurate and reliable transaction management coupled with other real-time back office services."
- Karl Whitelock
Director OSS/BSS Strategy – Stratecast, a division of Frost & Sullivan

management

Cycle30’s senior management team possesses experience in IT operations, consulting, billing and service delivery across several industries.

Jim Dunlap

Jim Dunlap

President

Mr. Dunlap is responsible for strategic direction, operations and financial performance. He has 20 years of leadership experience in retail, consumer products, utility, and telecom. Prior to Cycle30, he held senior roles at GCI, Campbell Soup Company, and Nordstrom.

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Ariel Baird

Ariel Baird

Business Operations

Ms. Baird is responsible for corporate operations, finance, human resources, legal services and administration. She has 13 years experience in telecom, banking and tourism. Prior to Cycle30, she held senior roles at at GCI, First National Bank, Holland America.

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Wendy Gonzalez

Wendy Gonzalez

Products & Services

Ms. Gonzalez is responsible for product management and professional services. She has 16 years of IT management consulting and program delivery experience in telecommunications. Prior to Cycle30, she held senior roles at Level 3 Communications and Capgemini.

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Jeth Harbinson

Jeth Harbinson

Global Sales

Mr. Harbinson is responsible for direct, channel and partner sales. He has 10 years experience in telecom, enterprise software and converged billing. Prior to Cycle30, he held senior roles at MediaFriends, Integra5, Comverse, CSG, Lucent and Kenan.

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John Hegarty

John Hegarty

Service Delivery

Mr. Hegarty is responsible for all service delivery, billing and customer systems. He has 12 years experience developing and deploying platforms for carriers worldwide, both as consultant and as operator. Prior to Cycle30, he held senior roles at GCI, CSG, Kenan, and Lucent.

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Michael Kirk

Michael Kirk

M2M Markets

Mr. Kirk is responsible for M2M strategy, solution evolution and account management . He has 13 years of business development and IT operations management in telecommunications. Prior to Cycle30, he held senior roles at AT&T, Cingular Wireless and Leap Wireless.

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Sean Lambert

Sean Lambert

Project Management Office (PMO)

Mr. Lambert is responsible for Professional Services project delivery and implementations. He has 16 years experience in delivering and implementing complex BSS/OSS software solutions for global telecommunication service providers.  Prior to Cycle30, he held senior roles at Comverse, CSG, Oracle and American Management Systems.

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Isaac Szymanczyk

Isaac Szymanczyk

Communications & Marketing

Mr. Szymanczyk is responsible for marketing, public relations, and corporate communications. He has 13 years experience performing strategic communications work for technology, telecom, financial services and Web companies. Prior to Cycle30, he held roles at GCI, SAIF Corporation, 800 Electronics and Wave Rock Communications.

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Cycle30 provides order-to-cash billing services, hosted in the cloud, for cable, telecommunication and utility operators. The Cycle30 platform includes customer management, service fulfillment, billing and revenue management, service assurance, integrations, and business intelligence.
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Seattle WA 98104
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