In The Loop

Read the latest ideas from Cycle30.

Jul 23 2014

Looking Ahead to the NCTC Independent Show 2014

We’re looking forward to our trip to Middle America next week for the NCTC Independent Show 2014 in Kansas City. This is an event for independent cable operators focused on education, exhibits and networking opportunities. More…

Jul 17 2014

Everything You Need to Know About Setting Standards for the Internet of Everything

As we noted last week, one of the biggest takeaways from IoT World 2014 was openness in regards to the Internet of Things. What’s that mean? Our world is getting filled with more and more smart devices that are controlling our homes, cars and hospital equipment. More…

Jul 11 2014

Major Takeaways from IoT World 2014

Great keynotes, breakout sessions and about 800 attendees gathered in Palo Alto for IoT World 2014 last month. Our Cycle30 team roamed the floor, met with some great media analysts and took in everything that’s going on in this connected space. We’re still digesting, but here are some major takeaways from this year’s IoT World. More…

Jun 03 2014

Company Culture and the Internet of Things

Last week, we convened in Seattle for an all-hands meeting to talk through everything that is going on with Cycle30 and the exciting things happening in the Internet of Things space. More…

May 21 2014

Three Opportunities for the Cable Industry in M2M and Commercial Services

The cable industry has really mastered being able to deliver content and broadband services out to their customer base. What I think is new, innovative and very interesting is the ability to expand that customer base to include commercial services. You do that by bringing value in things like machine-to-machine (M2M) services into that customer base. More…

Apr 29 2014

The Rise of Customer Experience in the Cable Industry

The art of customer service is evolving all the time. Customer service will always be at the core, but now it’s all about giving your customer a positive experience. More…

Apr 18 2014

Top Three Risks for Companies in M2M

The Internet of Things is alive and kicking, and all types of companies are seeing the value in adding machine-to-machine (M2M) and IoT products and services to their offering.  Here are three of the biggest challenges we see companies in the M2M space facing today: More…

Apr 07 2014

How Cable Operators are Approaching M2M the Wrong Way

Operators more and more are looking to machine-to-machine services (M2M) and the “Internet-of-Things” as a new source of revenue. But they’re often trying to “put a square peg in a round hole” in regards to using their old systems to launch M2M businesses. More…

Mar 28 2014

4 Takeaways from the 2014 CCA Global Wireless Expo

Wireless carriers big and small convened in San Antonio, Texas this week for the CCA Global Expo. Outside of all the Tex Mex food, networking and sessions, we saw a few common themes and trends. More…

Mar 21 2014

Three Ways Wireless Carriers Can Deliver Better Customer Service

If you’ve paid attention to this blog the past few years, you know how important customer service is to Cycle30 — especially with regard to billing for wireless, cable and telecom operators. Lots of technology providers focus on it. What amazes me the most is that it’s still a problem for many operators. More…

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