A cohesive, efficient order-to-cash operation requires a comprehensive understanding of the business needs and pressures inside your organization.
Cycle30 brings an operator-side perspective to the business of order-to-cash billing, having years of experience refining our service delivery model inside a converged cable-and-telecommunications operator.
Because of this, the Cycle30 platform is designed to support the entire operation, including
- Customer service and retail
- Service fulfillment and activation needs
- Marketing and product
- Field operations including dispatchers and service technicians
- Accounting, tax and audit
- IT help desk
- Wholesale, carrier and government
- Regulatory and compliance
- Business intelligence
- Payments and collections
The Cycle30 solution covers an extremely broad scope of the BSS functions needed by the modern utility, telecom, wireless or cable provider. Everything from point-of-sale, to ordering, to account setup, credit checking, activation, , workforce management, invoicing, rating, taxation, journaling, payments, lockbox feeds, credit, collections and more.
While many other BSS solution vendors provide just a piece of the order-to-cash ecosystem, Cycle30 offers everything an operator needs, all the way from first customer contact through delivering the service and realizing cash in hand.